customer charterOur Customer Charter explains what you can expect from FAFS Fire & Security

Our Purpose

To be your expert and trusted advisor in the provision of regulated compliance services.
Delivering innovative solutions and a world class service.

Our Mission

To protect what matters, people, property and peace of mind.

Our Vision

Engaged Employees
Delighted Customers
Safe and Secure Environments

Our Promise


Your Assurance

By selecting FAFS Fire & Security you can be assured of receiving the most professional advice and the highest standard of installation and service.

As part of our commitment, we welcome any suggestions you may have on our service or customer feedback. You can submit your feedback via our Customer Feedback Form.

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